********** RECONNECTION AND DEBIT

********** RECONNECTION AND DEBIT: My telephonic and written complaint to dstv: I disconnected dstv on 26 dec 2021. My account was not debited in Jan 22. Dstv cut off channels much earlier leaving us with one channel. Now I received a message advising that my account will be debited. Consult and advised account was reconnected on 26 dec 2021. Impossible. No debit for Jan 2022. Whatapp doesn't give a disconnect option which is clear I disconnected and never reconnected. This is *****. I requested to speak to a manager or complaint dept. No response. I w6be reporting on hello Peter n ombudsman. Ensure that my account is not debited and all cancellations reflect clearly. Provide immediate confirmation.

Their response to me: Thank you for participating in our survey.

I requested to speak to a manager or complaints department but they refused and insisted I will receive a call in 30 minutes. No further feedback.