AF
Aden F

1 reviews | Active since Aug 2014

27 Aug 2021, 09:17

********** money claims from DSTV

As off late I'm getting phone calls that I owe DSTV monies.....

The DStv service is a prepaid service for a full month - when you pay your subscription, the contract for that month is fixed.

My DStv Subscriptionhttps://www.dstv.co.za › mydstv › help › faqs › payments

Quoted directly from the internet. My dstv has been disconnected almost a year now.... suddenly I owe them money... for what.... not watching DSTV. Also how can a person watch dstv if it was not paid. Also there are only 2 statements for April 2021 & May 2021 (DSTV NOW). Miraculously there is a R207.00 which also get balanced by April 2021...leaving a closing balance of R0.00 and than miraculously may 2021 it is back R207.00..... I haven't even watch DSTV since October 2020,.....if this is a ********** situation I will pursue it by Law.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Aug 2021, 10:49
Official
Hi Aden Foentjies,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team
AF
Aden F's update27 Aug 2021, 19:00
Reviewer Update
Dear dstv hello peter team...
Is dstv a pay to view service?
If i didn't make a payment, the service should have been stopped.... Dstv didn't provide me the service to view first and pay later..... I recon i have fair grounds to take this to the small claims court and argue my case..... I had to pay dstv initially to view programs and once payment was confirmed the service was activated.