I, I hav a dstv account for years now, and I've been making cash payments ever since I opened the account. Last month a guy called me saying that my account was chosen and was entered in a competition to win a car, all I have to do to accept this I must load a debit order, i wasn't convinced up until he said that i won't pay R385 my instalment will remain at R365 then I agreed to load a debit order. After 30 mins after our conversation I received another call from a lady, she wanted to confirm if i agreed to the dbit order, i told her the conditions in which i agreed to load a debit order, she told me that i will pay R385 then i told her that i was **** to, therefore my debit order must be cancelled, she promised to cancel it and hand over my case to the manager. Last month the debit order went through for R0,99c and i reversed it but today i still see a debit order going through my account. I dont knw why am i forced to have a debit order. I don't want it and was **** to by both consultants and their manager, I dont owe dstv, and i will cancel it. R385 is too much for repeats, and a ********** debit order on top of that is too much.
Dear Thamsanqa Baloyi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Thamsanqa Baloyi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Thamsanqa Baloyi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Thamsanqa Baloyi
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Thamsanqa
Thank you for contacting us.
You'll be pleased to know that the debit order facility has been cancelled.
The R0.99 was short payment after we received R388.72 on 01 November 2017. At that time the service was suspended due to non-payment and the account owed R29.71. Currently, your DStv service is paid up till the 07 May 2018.
We're here for you, feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
Good day Thamsanqa
Thank you for contacting us.
You'll be pleased to know that the debit order facility has been cancelled.
The R0.99 was short payment after we received R388.72 on 01 November 2017. At that time the service was suspended due to non-payment and the account owed R29.71. Currently, your DStv service is paid up till the 07 May 2018.
We're here for you, feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
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