********** DEBIT ORDER

My debit order ran on the 29th December 2015 which was confirmed by the sms notification. To my shock and horror, the debit order was for an amount of R1464.56??? I contacted Multichoice to query it and the consultant advised me their side reflects only R844.00. I then contacted Capitec who confirmed the amount was for R1464.56. I again called Mulichoice & the consultant requested proof which I provided her with. I reversed the debit order & low & behold the funds returned to me was R1464.56??? I made an eft payment for the amount of R844.00, proof also sent to a different consultant. So now who's lying and covering up for their staff? A few days later, my services were suspended and when I called it another debit order was reversed for November. I verified this with my bank statement and made a cash payment. To date I have not received a single call from anyone at Multichoice with answers to the ********** debit order but just pay a few days late & you are cut off & not to mention the number of repeats you watch every single day? THIS SAYS A LOT ABOUT THE CHARACTER OF STAFF EMPLOYED THERE AND THE LEVEL OF PRIVACY AND SECURITY ON ONE'S PERSONAL DETAILS.