********** Debit

I have no choice but to now report this as I would hate this to happen to somebody else. Toward the beginning of the year I app**** for an explorer with multichoice. They never delivered or contacted me regarding this so I went out and purchased one privately. I then discovered a few months later that multichoice had been debiting my account for the Explorer I have already paid for. I called them numerous times trying to resolve this but always had a consultant ready to pass the buck. I even sent through proof of payment for my explorer to them which they requested but still have gotten no response from them. I even called the call centre on many occasions to cancel my subscription and this also has not been done. I don't understand how a company maintains such useless staff. I have spoken to over 10 people, with no resolve and every month that passes...my account is debited. I am now living out of the county making this impossible for me to handle so I am looking into legal action against them.