GG
Gino G

1 reviews | Active since Nov 2011

22 Feb 2023, 10:53

********** company looking for easy targets

I recently settled my DSTV account and have proof from your company stating it is settled in full no outstanding payments reflect.

This morning I received an sms stating: DStv: Your next debit order (R929.23) is on 25/02. Helpful tip - download the MyDStv app to see what rewards you have, manage your account and more.

I do not owe your company anything, my previous subscription wasn't event this amount, it was R499 per month, why am I receiving these sms when I don't owe you anything. This is ***** and will be reported to the relevant regulatory bodies as I have all the proof that my account with youbis settled. I expect an urgent response today still with regards to this

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Feb 2023, 13:11
Official
Hi Gino Goodall,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team