JJ
Johannes J
1 reviews | Active since Nov 2016
22 Apr 2020, 14:45
********** Company
They are so useless and *********** - they cannot be bothered to respond and assist a paying customer. Cancelling my subscription. Must be because I am a tax payer in South Africa...
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Apr 2020, 15:14Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Apr 2020, 15:14
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JJ
Johannes J's updateReviewer Update
29 Apr 2020, 17:12Good day,
Please note that I have sent an email to *** to state my issue with DStv. Please see reference below: Email Received - [EXTERNAL] Customer: *** (Card: ***) - Ref ***0
Please note that I have been struggling with these issues since November 2019 already and I have still not receive any assistance.
If I do not got a response within a reasonable period of time, please tell me howor to where do I escalate the matter?
Please note that I have sent an email to *** to state my issue with DStv. Please see reference below: Email Received - [EXTERNAL] Customer: *** (Card: ***) - Ref ***0
Please note that I have been struggling with these issues since November 2019 already and I have still not receive any assistance.
If I do not got a response within a reasonable period of time, please tell me howor to where do I escalate the matter?
JJ
Johannes J's update29 Apr 2020, 17:12
Reviewer Update
Good day,
Please note that I have sent an email to *** to state my issue with DStv. Please see reference below: Email Received - [EXTERNAL] Customer: *** (Card: ***) - Ref ***0
Please note that I have been struggling with these issues since November 2019 already and I have still not receive any assistance.
If I do not got a response within a reasonable period of time, please tell me howor to where do I escalate the matter?
Please note that I have sent an email to *** to state my issue with DStv. Please see reference below: Email Received - [EXTERNAL] Customer: *** (Card: ***) - Ref ***0
Please note that I have been struggling with these issues since November 2019 already and I have still not receive any assistance.
If I do not got a response within a reasonable period of time, please tell me howor to where do I escalate the matter?