********** charges and connection of non used decoders

Dstv is very fastrating, after numerous calls i made last week, was tokd the issue is resolved. I was charged for decoders i am not using, when i called was told the issue was escalated to a manager. Had to call again later using my own airtime placed on hold and told it has been resolved and the non used recorders have been removed. To my surprise this morning, my services are disconnected due to outstanding balance, but i paid my monthly subscription if R630 last week. This os the worst service for a paying customer