********** charges
I have an issue with dstv now for the 3rd time in 6months where they triple charge me for subscription charges and when phoning in telling me this is it we have done nothing wrong, My subscription is 874 per month when adding up charges in 1 month totaling 1176 and asking were this come from they keep on telling me subcription charges but my full month subscription charges is 874 and they refuse to assit This constitutes ***** and ******** behaviour
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Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Mar 2018, 10:33Dear Ockert Johannes Coetzer
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Mar 2018, 10:33
Official
Dear Ockert Johannes Coetzer
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
08 Mar 2018, 10:14Good day Ockert
Thank you for sending us your query.
The charges reflecting in your DStv account are valid. Furthermore, the payment received on 28 February 2018 is not sufficient to keep the service active.
Please pay R900.24 today for the viewing till 02 April 2018.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply08 Mar 2018, 10:14
Official
Good day Ockert
Thank you for sending us your query.
The charges reflecting in your DStv account are valid. Furthermore, the payment received on 28 February 2018 is not sufficient to keep the service active.
Please pay R900.24 today for the viewing till 02 April 2018.
Kind regards
Dinah
Best regards,