DC
Dirk C
1 reviews | Active since Jun 2017
05 Jul 2018, 13:18
********** CALLS!!!!!
To what level are MultiChoice stooping now!!!! I get a call where from your call center (021) ********** , asking me to verify my birth date and other personal information??? On asking why and declining to do so the phone is disconnected without any answers.... *****???? I am not even a client of you!!!!! What are you doing!!! or trying to do!!!
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Replies (7)0
Replies (7)
DStv (MultiChoice)'s replyOfficial
05 Jul 2018, 15:30Dear Dirk Crafford,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Jul 2018, 15:30
Official
Dear Dirk Crafford,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DC
Dirk C's updateReviewer Update
05 Jul 2018, 15:39Why would you include customers full name and surnames in public correspondence? It just shows what DSTV thinks of The Protection of Personal Information Act, No 4 of 2013...
DC
Dirk C's update05 Jul 2018, 15:39
Reviewer Update
Why would you include customers full name and surnames in public correspondence? It just shows what DSTV thinks of The Protection of Personal Information Act, No 4 of 2013...
DC
Dirk C's updateReviewer Update
06 Jul 2018, 07:45Now you claim you can not verify that it was MultiChoice call center???? Have you tried to phone the number that I supp****????? Really!!!!!!!! WHAT MORE INFORMATION MUST I GIVE YOU!!! So what you claim in your hidden message now is that if I can not give you more information that you can not do anything, WOW!!! That number again 0 (Zero) 2 (Two) 1 (One) 9 (Nine) 4 (Four) 3 (Three) 0 (Zero) 4 (Four) 2 (Two) 9 (Nine). I phoned again and they confirmed it is MultiChoice by they also can not tell my why they called me???
DC
Dirk C's update06 Jul 2018, 07:45
Reviewer Update
Now you claim you can not verify that it was MultiChoice call center???? Have you tried to phone the number that I supp****????? Really!!!!!!!! WHAT MORE INFORMATION MUST I GIVE YOU!!! So what you claim in your hidden message now is that if I can not give you more information that you can not do anything, WOW!!! That number again 0 (Zero) 2 (Two) 1 (One) 9 (Nine) 4 (Four) 3 (Three) 0 (Zero) 4 (Four) 2 (Two) 9 (Nine). I phoned again and they confirmed it is MultiChoice by they also can not tell my why they called me???
DC
Dirk C's updateReviewer Update
06 Jul 2018, 07:52You better come out with answers! I am sick of you corporates that think you can do what you want, throwing personal information around. Sharing, using and abusing it as you see fit without any consequence!
DC
Dirk C's update06 Jul 2018, 07:52
Reviewer Update
You better come out with answers! I am sick of you corporates that think you can do what you want, throwing personal information around. Sharing, using and abusing it as you see fit without any consequence!
DC
Dirk C's updateReviewer Update
23 Jul 2018, 11:03Still waiting for an answer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
DC
Dirk C's update23 Jul 2018, 11:03
Reviewer Update
Still waiting for an answer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
DC
Dirk C's updateReviewer Update
24 Jul 2018, 07:07Why were I contacted from your debit order department if I am NOT a client of you? Why were I asked to verify my date of birth? If I am NOT a client of you. Why is my Personal Information on your system?
DC
Dirk C's update24 Jul 2018, 07:07
Reviewer Update
Why were I contacted from your debit order department if I am NOT a client of you? Why were I asked to verify my date of birth? If I am NOT a client of you. Why is my Personal Information on your system?
DC
Dirk C's updateReviewer Update
24 Jul 2018, 16:14That is my wife and she is also not a Client of you no more! Why did you try to contact us again, after all your bad service!!!! Please remove our details from ALL your databases you are NOT ALLOWED to use or sell our information for ANY promotional information!!! If we find out that the latest set of call center calls is connected to you we will continue with legal action. We are NOT clients (and will never be again!) and did not give you permission to harass us with unsolicited promotional calls!!!
DC
Dirk C's update24 Jul 2018, 16:14
Reviewer Update
That is my wife and she is also not a Client of you no more! Why did you try to contact us again, after all your bad service!!!! Please remove our details from ALL your databases you are NOT ALLOWED to use or sell our information for ANY promotional information!!! If we find out that the latest set of call center calls is connected to you we will continue with legal action. We are NOT clients (and will never be again!) and did not give you permission to harass us with unsolicited promotional calls!!!