********** billing

<p>I am so disappointed and frustrated with DSTV billing team, end of September i was debited almost R150 more on my account and on top of that R49.00 for DSTV mobile subscription which is supposed to be free as i have full bouquet. Added benefit??? yeah right. I contacted DSTV and no one could tell me why they debited more, their system showed they debited the right amount. I was told to submit my bank statement to prove the extra charge It didn't sit right with me having to go to the bank and sebd it to them. I cancelled the debit order as I didn't want any more issues. End of October my statement showed that I needed to pay R923 instead of R844, contacted Dstv again, i was billed for Mobile subscription again, what a nightmare, the amount was reversed and assured this won't happen again, it was escalated to the billing team. 26 November, my statement shows i need to pay R894 instead of R844, R49 for DSTV mobile again. Contacted DSTV again and I received some apologies from Unokhaya who assured me that her manager Dumisani Radebe will give me a call in 2-3days once it's resolved. I should not have to make endless calls to rectify their incompetence or is it just plain ***** gor caustoners who won't take note!!!</p>