NM
Nobuhle M
1 reviews | Active since Dec 2020
14 Dec 2020, 11:11
********** amounts from DStv MultiChoice
MultiChoice is full of nonsense! I'm on Compact plus package and every month there's an amount we don't know of...on the month of November only we received 4 amounts we had to pay and they kept on declining from R900 to R800 to R600 and the was a lady that called her name is Charmaine Govender she said our balance is R262.93 +R50 reconnection fee.on the 09/12/2020 I payed R310 then they reconnected my DStv but this morning I woke up to a closed DStv. what the hell is going on at MultiChoice 4days! REALLY? I HAVE PROOF OF DIFFERENT AMOUNTS AND THE EMAIL FROM Charmaine Govender...THIS IS THE LAST STOKE!!!
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
14 Dec 2020, 11:16Hi Nobuhle Sizane,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Dec 2020, 11:16
Official
Hi Nobuhle Sizane,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
NM
Nobuhle M's updateReviewer Update
14 Dec 2020, 11:28I'm seriously tired of your incompetence I want to be reconnected ASAP my account is ***3 do your job otherwise there will be hell to pay
NM
Nobuhle M's update14 Dec 2020, 11:28
Reviewer Update
I'm seriously tired of your incompetence I want to be reconnected ASAP my account is ***3 do your job otherwise there will be hell to pay
DStv (MultiChoice)'s replyOfficial
14 Dec 2020, 15:54Hi Nobuhle Sizane,
As per our telephonic conversation, please be advised that your services have been reconnected.
I made an error when giving you the amount to pay. The actual amount to pay is R219.51 to stay active until the 21\12\2020.
Once again, I apologize for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
As per our telephonic conversation, please be advised that your services have been reconnected.
I made an error when giving you the amount to pay. The actual amount to pay is R219.51 to stay active until the 21\12\2020.
Once again, I apologize for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Dec 2020, 15:54
Official
Hi Nobuhle Sizane,
As per our telephonic conversation, please be advised that your services have been reconnected.
I made an error when giving you the amount to pay. The actual amount to pay is R219.51 to stay active until the 21\12\2020.
Once again, I apologize for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
As per our telephonic conversation, please be advised that your services have been reconnected.
I made an error when giving you the amount to pay. The actual amount to pay is R219.51 to stay active until the 21\12\2020.
Once again, I apologize for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
Best regards,