********** activity on my account.

<p> </p> <p> </p> <p> </p> <p> </p> <p>Reference number : ********** </p> <p>I am a pensioner and for 5 weeks we have been trying to find out why an additional R450 was deducted off my account. The only reason given was that they suspect ********** activity and is waiting for the results of the investigation before they can think of a refund. ***!!!!</p> <p>Today , a month later, another R450 taken off my account. I am a pensioner and cannot afford these additional amounts.</p> <p>I really need to speak to someone senior as my wife is not getting anywhere with the call centre staff. </p>