********** activity
<p>Dstv sells bouquets at a certain subscription.They then closes certain channels (ch133 and ch134 being the latest) without compensating or considering the viewer.They are therefore *****ing from us.We are paying based on the expectation that we would have certain channels.This one sided closing of channels is unexceptable and extremely unprofessional.In terms of value for money, dstv is losing, hands down.</p>
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DStv (MultiChoice)'s replyOfficial
24 Oct 2016, 07:38Dear James Du Preez
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply24 Oct 2016, 07:38
Official
Dear James Du Preez
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s replyOfficial
24 Oct 2016, 11:20Good day James Du Preez
Thank you for bring this matter to our attention.
Our focus is to bring our customers the best entertainment possible. We do research every month to understand what they’re watching and what they’d like to watch. This research helped us identify some channels that weren’t popular or that had the same content as other existing channels. We want our customers to get fresher content on a regular basis.
We only review our DStv prices once a year at the end of our financial year – we don’t adjust prices mid-year for channels that have been added or taken away. These changes are focussed on removing that weren’t popular or that had the same content as other existing channels.
Kind Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply24 Oct 2016, 11:20
Official
Good day James Du Preez
Thank you for bring this matter to our attention.
Our focus is to bring our customers the best entertainment possible. We do research every month to understand what they’re watching and what they’d like to watch. This research helped us identify some channels that weren’t popular or that had the same content as other existing channels. We want our customers to get fresher content on a regular basis.
We only review our DStv prices once a year at the end of our financial year – we don’t adjust prices mid-year for channels that have been added or taken away. These changes are focussed on removing that weren’t popular or that had the same content as other existing channels.
Kind Regards
Rupert
Best regards,