********** ACCOUNT HOLDER

Hallo,<br> Excited I was when I bought a Dstv Decoder (with installation voucher) at Game Greenstone Mall on 02/12/2015. The next day I booked installation for Saturday 05/12/2015 in Hammanskraal. The Technician arrived on time on Saturday and did installation successfully and left me with Channel 100. Took my cellphone and dialed*** to open an account, only to be told that my ID No. has an account in areas with Multi-choice. But the names are different. The call center agent advised me to go to Shop B07 Rembro Shopping Center with my ID book and consult with their agent there where this matter will be solved and an account open for me. Took my last petrol and rushed there, and the agent there told me she cant help me I must either go to Centurion or Randburg.<br> Never thought it will be this difficult to be a valuable client to Multi choice. I mean Home Affairs can confirm the ID No.belongs to me, not someone with names that sound foreign to me. I don't have money to go to Centurion/ Randburg - I am sitting with a Decoder and Dish above my house that are just useless because Multichoice never ran a security check when they gave someone an account with my ID number.<br> P Kgatle