SS
Suyanne S
1 reviews | Active since Jul 2009
08 Mar 2021, 07:26
*****ulant activity
On the 23rd I wrote a review where dstv was debiting my fathers account without any authorization. Dstv was quick to contact me and I received a very suspicious story about the system doing it on its own. Needless to say they were sorry for the inconvenience and was I informed the money will be refunded within 7 days. 7 days have passed. Even 7 business days have gone by and NO Refund was received. Again empty promises and no service.
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Replies (1)DStv (MultiChoice)'s replyOfficial
08 Mar 2021, 07:34Hi Suyanne,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Mar 2021, 07:34
Official
Hi Suyanne,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
