SS
Suyanne S

1 reviews | Active since Jul 2009

08 Mar 2021, 07:26

*****ulant activity

On the 23rd I wrote a review where dstv was debiting my fathers account without any authorization. Dstv was quick to contact me and I received a very suspicious story about the system doing it on its own. Needless to say they were sorry for the inconvenience and was I informed the money will be refunded within 7 days. 7 days have passed. Even 7 business days have gone by and NO Refund was received. Again empty promises and no service.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Mar 2021, 07:34
Official
Hi Suyanne, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team