**********

On the 2nd week of January DSTV contacted me offering me a R499 contract package which included Explorer and free Installation for 24 months. I accepted the offer and I was told that its going to be a debit order which I agreed to the terms. I was told that the delivery period is 5 days. Fast forward 5 days later I contacted them and asked about my delivery I was told it is not yet out on delivery and should be out within 48 hours. Come the 15 Jan, Multichoice debited my account even though they haven't delivered on their. I contacted them again they told me the same story that delivery will be out within 48 hours. Fast forward to the 28 January I decided to use their Facebook account to write to them and everytime I do they tell me they have escalated the matter and I must give them 48 hours. The final straw is after they have deducted the contract amount on the 15 February 2021 yet I haven't received anything from them and they don't even say anything.