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Being a loyal customer to mulit choice for the last 12 years and taking out another price lock deal for the second time, it is extremely disappointing that a multi million rand company de*****s its customers, currently having a price lock package and also a premium package my billing for the month of August should be R2050 hovere i am being billed R4010 on query being speaking to three consultants in the most unhelpful call centre i am being told that the query can only be resolved in a walk in centre.

it is mind blowing because the initial contractual agreement and confirmation was done over the telephone.