TM
Thomas M
1 reviews | Active since Mar 2014
11 Sept 2021, 09:22
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My decoder has a E48-32 and E52-32 errors for 3 weeks full now. I resorted to the live chat and was told to go to a DSTV agency which i went yesterday. The agency told me they used some code to fix it but still i have the same problem. Now you guys are firstly a ******* as you repeat all your content, now you made me travel 30km to go to an agency and still nothing resolved?!?!?!?!?!?!?!? Is this what i am paying R483 per month for?!?!?!?!?!?
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Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Sept 2021, 13:57Hi Thomas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Sept 2021, 13:57
Official
Hi Thomas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
TM
Thomas M's updateReviewer Update
13 Sept 2021, 07:18I need confirmation in writing that i will get a R100 and something discount this month as Sandile advised.
TM
Thomas M's update13 Sept 2021, 07:18
Reviewer Update
I need confirmation in writing that i will get a R100 and something discount this month as Sandile advised.