*****LY ACTIVATION OF A DRIFTA

I have logged this complaint with the above person in December, but still I am contacting the call centre as this is being billed to my account ever since. Someone activated a drifta on my account, but what is strange to me is the fact that the area where I stay does not have the signal features for a drifta. I was promised again on Fri 22.01.16 by Ktlego that the debited amount would be reversed and problem would be solved, but last nite I still received a message on the tv that this amount needs to be paid immediately otherwise my services, which is already paid would be suspended.<br> I am also now on the line still holding for a consultant who can also not be of assistance to me, as she says the messages on the system only says that the customer wants to know why the problem has not been escalated...I find this ridiculous and outrages to say the least. I am not paying for something I haven't activated. Just think if this company ***** R34 from each customer who is not aware of these activation's made on an account....I DEMAND THAT THIS MATTER BE SORTED OUT TODAY..