1 reviews | Active since Jan 2017

03 Jan 2022, 13:55

*****, Theft uncooperative and ***********'s staff

So dstv bugged me to take a explora on a pricelock the early morning of 20th December 2021 I agreed to it, Well Dstv *****ed up so bad they delivered it to a address which doesnt exist in Mafikeng.

So the following people from Dstv just doesn't help you. I can Give you prove of where they dont want to assist 1st: Kgomotoso (Chat site) 03/01/2021, "2nd" Khayakethu Mashinini (Chat site) 23-12-2021, 4th Zintle M (Chat) 24-12-2021, 5th Nokulunga Makhanya 24-12-2021, 6th Tshepiso M (Email & Phone call)

Refrance Numbers not attended to: ***2, ***9, ***3, ***2, ***9 & ***9

So where do u draw the line of *********** people, Who can even do one thing write. Now Dstv want to charge me a fee for cancelling the Pricelock deal they cant even get to be delivered to me. On the 20th December 2021 the lady who sold me the explora promised me that It will be installed withing 5-7days But its now 13days after the 20th But still no one is doing anything about it.

DSTV SALES AND AFTERSALES IS VERY PATHETIC!!!! ITS THE MOST UNPLESANT PLACE TO WORK WITH,

I will rate Telkom as providing better service as Dstv Multichoice

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jan 2022, 15:30
Official
Hi  Werner M

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
's update31 Jan 2022, 08:17
Reviewer Update
Still did Dstv not do anything to resolve this problem there employees handeling complaints is more incapable to resolve problems as to there customer service kindergarten employees