***** STOLE MONEY

MULTICHOICE DSTV - ACCOUNT ***x5<br> Been Customer of Multichoice for years<br> Upgraded for a month to watch Rugby. They continued to bill me for Premium package<br> SEQUENCE OF EVENTS<br> 1 September 2015<br> Debit order went off for R119 for September 2015 for Easy View plus Recording facility as has been the arrangement for period of time<br> <br> 18 September 2015<br> Made manual payment to Multichoice for R264 to view rugby on Premium for rest of September 2015<br> 28 September 2015<br> Spoke to Bettye, Can do upgrade<br> Downgrade to old package after having upgraded to full DSTV for a 2 weeks. Going back to Easy View plus recording from 1 October 2015. Premium R119<br> 1 October 2015<br> Deducted R779 from our account for Premium package<br> 16 October 2015<br> Spoke to Lebogang told him we have not been switched off to Easy View. We Are Still On Premium<br> He said Bettye recorded we should go to compact. We instructed to go to Easyview<br> Situation is we are still on Premium<br> He will go back and listen to conversation and phone me back. In the meanwhile he will switch us to Easy View<br> 2 November 2015<br> Deducted R406-20 from our account<br> The DSTV has been off for about a month. We have not been switched back to Easy View plus Record