RS
Ropesh S

1 reviews | Active since Mar 2020

18 Sept 2022, 16:54

***** ***** *****

A debit oder of R737 went off my account for my dstv payments i was very shocked to see this as i normally only spend around R500 and to make things worst i lost my job an i was on a live chat canceling off my dstv pvr function so that my bill wouldn't have been R500 it will be even less because i would have been paying only for my compact package a bomb shell was dropped on my when that sms came that R737 was taken. I called the customer to find out why this happen they advised me that i added to movie plans to my knowledge i never done this so i asked they agent i was speaking to Phulali hlulani how does a customer actives this movie plan do they need my id number consent or can some just do it by pressing the remote because i have kids they agent reply was no we active it when you call which i never did i haven't been helped by any ever since not even a call this is sad the **** we watch for the month with the repeats we deal with it now ********** things this is going abit to far we have rights as customer's unfortunately dstv only cares about the money and how much more they can take

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RS
Ropesh S's update24 Sept 2022, 07:20
Reviewer Update
Thank you leave the credit for the next period