VM
Victoria M
1 reviews | Active since Jun 2019
09 Nov 2022, 19:43
***** enquiry reference number: ***5
Enquiry reference number: ***5
Someone is accessing our account and activating additional decoders. This hacker has our information. I was billed more than what I normally pay monthly and DSTV still has to resolve this issue. From Sunday 6th November 2022, till today we are receiving OTP ref for activation. This is so frustrating as a DStv customer that hackers can access our accounts.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Nov 2022, 21:28Hi Victoria,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Nov 2022, 21:28
Official
Hi Victoria,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
VM
Victoria M's updateReviewer Update
29 Nov 2022, 10:50Dear IT
20 days later and ***5 yet to be resolved. Please advise?
Kindest regards
20 days later and ***5 yet to be resolved. Please advise?
Kindest regards
VM
Victoria M's update29 Nov 2022, 10:50
Reviewer Update
Dear IT
20 days later and ***5 yet to be resolved. Please advise?
Kindest regards
20 days later and ***5 yet to be resolved. Please advise?
Kindest regards