SH
Sheree H

1 reviews | Active since Jan 2021

30 Jan 2021, 14:22

***** - DSTV - MULTI CHOICE - PATHETIC SERVICE AND HELP

DSTV (MULTICHOICE ) - *****!!! In December 2020 my dad reported and opened a case of ***** at DSTV Mulit-Choice customer care service as someone had opened up second package on his account using his details and changing his cellphone number which has not even changed ever since he has had his first cellphone. They then put a pin protection password onto there system and a note and now again in January the same thing is happening. Multi Choice does not even show customers proof if you ask for who signed for this package. Is there an inside ***** Job going on? CUSTOMER CARE IS USELESS - MANAGEMENT NEEDS TO DO SOMETHING ABOUT THIS IS UNACCEPTABLE - WE WILL BE TAKING FURTHER ACTION.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jan 2021, 14:25
Official
Hi Sheree Howden, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team