GL
Gibson L

1 reviews | Active since May 2021

22 Jun 2021, 10:20

***** Deductions *** – I 207 – Refilwe REFERENCE NUMBER : ***1 ENQUIRY REFERENCE NUMBER : ***7 DSTV charging me for something I do not have DSTV ***** my account and I have 3 unpaid debit order due to this error DSTVE does want

***** Deductions *** – I 207 – Refilwe REFERENCE NUMBER : ***1 ENQUIRY REFERENCE NUMBER : ***7

DSTV charging me for something I do not have DSTV ***** my account and I have 3 unpaid debit order due to this error DSTVE does want to pay my unpaid debit order after 3 I phoned 3 times to fix my account and cancel the debit order in place this query has happening for 2 months. DSTV is a ****** company if it was another race they would never that such poor service.

I demand 1. DSTV pays a yearly instalment as they messed with credit beruax profile due to 3 unpaid debit orders 2. Refund me all unpaid charges as they *******ly took the amount R 2948 instead of 514 3. Refund me telephone cost and e-mail cost as they did nothing to resolve my query

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jun 2021, 10:40
Official
Hi Gibson, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team