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Vuyelwa N
1 reviews | Active since Mar 2022
14 Mar 2023, 17:18
***** Billing by DSTV and Netflix
DSTV has refused to cancel the bill of R199. I have noticed my DSTV billing has an extra R199 and when i enquire i have been told its a Netflix bill that is forwarded to DSTV as they are partners. I have no Netflix account so why do i have to pay for non existing account from Netflix? I have done live chat and live call with Netflix they cant solve this issue but they continue billing me through Dstv. Both DSTV and Netflix are **********.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Mar 2023, 17:46Hi Vuyelwa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Mar 2023, 17:46
Official
Hi Vuyelwa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Vuyelwa N's updateReviewer Update
17 Mar 2023, 21:13Call Saturday at anytime
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Vuyelwa N's update17 Mar 2023, 21:13
Reviewer Update
Call Saturday at anytime