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***** and *********** agents I was over charged on December 2022 and the agent phoned he said he will check my finances and he will get back to me . Even today no body phoned me. I have 2 decoders 1 explora which 2as disconnected long time around june 2022 and on December i requested reconnection and i was charger more than required . Instead of reconect explora she said she will charge me double because she is unable to reconect. And ibaskwd her why she saying is unknown erro. I paid R511 PLUS R488 while im on access. This amount is a lot . She told.me all.my dec are fine . As i was at the place where i wanted explora only to work . I didnt know that the other dec is on or not because no one was home . I came back jhb only to find the other dec is disconnected. I phoned they charged me more again . And the agent didnt know her story she was also eating without concetraiting and being rude . Can i get my money back or reconect my services