***** and weak governance

This is my 2nd review regarding multi-choice, the 1st review was not attended to, i have made more than 20 calls to multi-choice regarding the over-billing in my account until this day my matter is not resolved i spoke to different consultants and supervisors but none was able to assist, the only they are good is to say ''we have escalated your matter within 24 hours u will receive update, i started to make calls from the 2nd of August 2020 .

I even wonder who's auditing this company cause to me it looks like they are overstating their revenue with over-billing customers and i believe there is high risk of ***** happening in this company and governance structures are quite regarding high number of complaints received from customers especially that include money or maybe they are benefiting from the transaction.