JV
Jaco V

1 reviews | Active since Nov 2017

26 Jan 2018, 23:15

***** and theft

I would like to take this oppertunity to warn all South Africans against giving your banking details or signoning up for the pricelock special as dstv simply takes any amount they deem fit at any moment oout of your bank account and then tell you that they are not your financial advisors and its not their problem! Dstv has become a GUPTA kind of company and they are FAUDULANT believe me!!!

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jan 2018, 08:15
Official

Dear Jaco Vorster

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jan 2018, 13:09
Official

Good day Jaco

Thank you for sharing your concern with us.

I've checked on your account, our records confirm the two deductions dated 26 January 2018. For this reason, the account reflects a credit balance of R1918.00. This balance can be refunded to you provided the payment was not reversed from the bank.

I understand your frustration and sincerely apologise for your inconvenience.

For refund purposes, kindly respond back to ***. Our admin team will process your request.

Once again, thank you for taking the time to contact us.

Kind regards

Dinah

Best regards,