***** and lack of service a mont later nothing sorted pathetic

I am so so livid on the 25th of January 2022 I logged a complaint on Hello Peter about DSTV that does not want to credit my account for money that was done online purchase they received the one payment but not the 2nd one by the calims of DSTV but all proof and evidence was sent to their billing department it shows that both online payments was done same day different hours on the 5th of January 2022. I have spoken to so many consultants at DSTV to get this sorted and it was simple just credit my account they did not even needed to pay back the extra months premium back to me. After my complaint on Hello peter i received a call (once again) and i was promised that i was to be contacted and that this matter would be resolved. Guess what its the 4th February and its still not sorted i have now been forced to cancel my subscription because i refuse to pay a month's premium whereby i should be in credit, this just shows me that someone at dstv is *****ing peoples money. And now after waiting so long all the evidence and communication between myself and DSTV will be submitted no later than close of business day today to the consumer board. DSTV I WANT MY MONEY BACK!!!!!!!!!!