TN
Tintswalo N

1 reviews | Active since Jul 2020

24 Jan 2022, 23:02

***** and *******ions power bad service

My name is Tintswalo dstv customer numbers 332160 I have 2 decoders subscription is on access R110 and the other one had insurance R35 . On the 20 December 2021 i did not pay my subscription. On the 23 December 2021 it was disconected On the 04 January 2022i requested the amount to pay was *Your account balance:*

*R190.69* is due by *2021/12/24*.

Your Customer Number is: 332160. I did not pay. On the 11 January i requested the amount to pay was given *Your account balance:*

*R144.63* is due by *2021/12/24*.

Your Customer Number is: 332160 13 January 2022 requested amount to pay was given *Your account balance:*

*R131.47* is due by *2021/12/24*.

Your Customer Number is: 332160 17 January 2022 requested amount to pay was given *Your account balance:*

*R344.15* is due by *2021/12/24*.

Your Customer Number is: 332160 Then i arrange amount to be debited into my account debit order did not debit. On the 20 January requested amount to pay was given *Your account balance:*

*R350.41* is due by *2021/12/24*.

Your Customer Number is: 332160 . On the 22 january 2022 requested amount to pay was given *Your account balance:*

*R515.57* is due by *2021/12/24*.

Your Customer Number is: 332160 . I was confused and call customers care they gave same amount *Your account balance:*

*R515.57* is due by *2021/12/24*.

Your Customer Number is: 332160. Whn i ask hiw come i pay thisamount as im on access she advised that i owe dstv 189 which she can not even explain is for what. I hold for 1 hour without helped . On the 22 i requested again amount to pay was given *Your account balance:*

*R470.25* is due by *2022/01/24*.

Your Customer Number is: 332160 Again So now dstv are playing games. How come i pay such amount while my subscription is disconected last year. And my subscription is 110. Please i need the correct amount to pay. Im wasting my money with airtime and their consultant does not have answers

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jan 2022, 07:28
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team