1 reviews | Active since Jul 2020
***** and *******ions power bad service
My name is Tintswalo dstv customer numbers 332160 I have 2 decoders subscription is on access R110 and the other one had insurance R35 . On the 20 December 2021 i did not pay my subscription. On the 23 December 2021 it was disconected On the 04 January 2022i requested the amount to pay was *Your account balance:*
*R190.69* is due by *2021/12/24*.
Your Customer Number is: 332160. I did not pay. On the 11 January i requested the amount to pay was given *Your account balance:*
*R144.63* is due by *2021/12/24*.
Your Customer Number is: 332160 13 January 2022 requested amount to pay was given *Your account balance:*
*R131.47* is due by *2021/12/24*.
Your Customer Number is: 332160 17 January 2022 requested amount to pay was given *Your account balance:*
*R344.15* is due by *2021/12/24*.
Your Customer Number is: 332160 Then i arrange amount to be debited into my account debit order did not debit. On the 20 January requested amount to pay was given *Your account balance:*
*R350.41* is due by *2021/12/24*.
Your Customer Number is: 332160 . On the 22 january 2022 requested amount to pay was given *Your account balance:*
*R515.57* is due by *2021/12/24*.
Your Customer Number is: 332160 . I was confused and call customers care they gave same amount *Your account balance:*
*R515.57* is due by *2021/12/24*.
Your Customer Number is: 332160. Whn i ask hiw come i pay thisamount as im on access she advised that i owe dstv 189 which she can not even explain is for what. I hold for 1 hour without helped . On the 22 i requested again amount to pay was given *Your account balance:*
*R470.25* is due by *2022/01/24*.
Your Customer Number is: 332160 Again So now dstv are playing games. How come i pay such amount while my subscription is disconected last year. And my subscription is 110. Please i need the correct amount to pay. Im wasting my money with airtime and their consultant does not have answers
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
