***** against my ID Number

Item: DStv (MultiChoice)
Rating: 2
Author: Kyle G

Called Multichoice head office today. My ID number is on an account for MR. Mashabela. I have no idea who this person is and i have never had an account with multichoice. now I've got to go into a branch to correct their MESS UP!!!!! Absolutely disgusted as i have paid for the decoder and installation..

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Nov 2015, 14:41

Hello Kyleg015,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply04 Nov 2015, 14:41

Official