VB
Veronique B

1 reviews | Active since Aug 2021

13 Dec 2021, 15:10

*****

I have been on the line trying to get assistance for a subscription that has been loaded onto my account without my consent. My whole billing has now been ****ed up to make it worse i get an invoice for **** i didn't not request or have an idea of. This has caused my services to be interrupted and disconnected i need some real customer service.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Dec 2021, 15:55
Official
Hi Veronique Botha,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Dec 2021, 15:59
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
VB
Veronique B's update15 Dec 2021, 09:36
Reviewer Update
Good Day

2 days later and still no feedback can I have customer service? is dit baie wat ek vra?