SS
Shenaz Swartz-Roelfze
1 reviews | Active since Dec 2020
05 Dec 2020, 10:55
*****
Good day
Trust you are well.
I have a problem with dstv. I have been a loyal customer with them. I tried changing my payment date on the app but it didnt work. My payment date is for the 1st of every month, on the first the centre is so full or systems are of line but then I make tge payment on the 3rd or 4th day after payment is due.
They have ridiculous chargers to there accounts. I have to pay R400 but then it amounts to R547. That is not fair.
I want to cancel this and want my money back that i paid today as im not using this service.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
05 Dec 2020, 11:11Hi Shenaz Swartz-Roelfze,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Dec 2020, 11:11
Official
Hi Shenaz Swartz-Roelfze,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Dec 2020, 10:17Hi Shenaz Swartz-Roelfze,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you requested to be contacted on 07 December 2020.
Please expect a call from us on 07 December 2020 anytime from 10h00.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you requested to be contacted on 07 December 2020.
Please expect a call from us on 07 December 2020 anytime from 10h00.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Dec 2020, 10:17
Official
Hi Shenaz Swartz-Roelfze,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you requested to be contacted on 07 December 2020.
Please expect a call from us on 07 December 2020 anytime from 10h00.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, you requested to be contacted on 07 December 2020.
Please expect a call from us on 07 December 2020 anytime from 10h00.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Dec 2020, 11:31Hi Shenaz,
Kindly note that we treid contacting you, however we could not get hold of you.
Should you wish to interact with DStv, please use the below channels:
www.dstv.co.za
DStv APP
Twitter: @dstvcare
WhatsApp: *** (Type Hello to start)
Kind Regards,
DStv: Hello Peter Team
Kindly note that we treid contacting you, however we could not get hold of you.
Should you wish to interact with DStv, please use the below channels:
www.dstv.co.za
DStv APP
Twitter: @dstvcare
WhatsApp: *** (Type Hello to start)
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Dec 2020, 11:31
Official
Hi Shenaz,
Kindly note that we treid contacting you, however we could not get hold of you.
Should you wish to interact with DStv, please use the below channels:
www.dstv.co.za
DStv APP
Twitter: @dstvcare
WhatsApp: *** (Type Hello to start)
Kind Regards,
DStv: Hello Peter Team
Kindly note that we treid contacting you, however we could not get hold of you.
Should you wish to interact with DStv, please use the below channels:
www.dstv.co.za
DStv APP
Twitter: @dstvcare
WhatsApp: *** (Type Hello to start)
Kind Regards,
DStv: Hello Peter Team
Best regards,