TM
Tukiso M

1 reviews | Active since Jul 2016

02 Jun 2017, 22:13

*****

<p>I was charged by multichoice extra R50 in may n i challeged them to say no m nt going to pay as i dnt know what is it for they said its reconnection fee n i told them but my service was never terminated they said sorry its a mistake even now they are still charging me extra R50,south african please be carefull abt multichoice its *****ing us with R50 reconnection fee i feel this is ***** as they are charging me even now i will never pay ur damn reconnection fee.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jun 2017, 08:19
Official

Dear Tukiso Mokone

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jun 2017, 10:50
Official

Good day Tukiso Mokone

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard

We can confirm that the billing on your account has been rectified and your account adjusted accordingly.

Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,