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fatima A
1 reviews | Active since Mar 2018
27 Jan 2021, 09:06
*****
Dstv keeps on debiting my account and stating that i have a contract in place which is not true... i am tired of calling in to dispute this every month! there is no active service at my place and i was assured last month by management that i would not be debited again!!!! this morning another debit has ran of my account!!!!! i cannot wait another 14 days for my money to be put back into my account... i need my money back into my account as in yesterday!!!! i cannot continuously call for this to be rectified
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Jan 2021, 09:34Hi Fatima,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Jan 2021, 09:34
Official
Hi Fatima,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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fatima A's updateReviewer Update
27 Jan 2021, 09:38I am tired of doing this every month!!! you are not even reimbursing me for all my calls and the amounts it is now costing me to have this reserved by my Bank.
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fatima A's update27 Jan 2021, 09:38
Reviewer Update
I am tired of doing this every month!!! you are not even reimbursing me for all my calls and the amounts it is now costing me to have this reserved by my Bank.