PN
Prem N

1 reviews | Active since Jun 2015

29 Jun 2015, 17:03

Francois - AAA Dsv Explorer Installations Westrand

AAA DSTV EXPLPORA INSTALLATIONS is posing as an accredited installer for Multichoice when he is not. Shoddy unprofessional service is what you get. Promises to return to repair shoddy installation. Comes and picks up the faulty part but never returns with the correct part, (been going on for more the 3 weeks). All manner of excuses why he is unable to sort out repair.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jun 2016, 14:42
Official

Dear Prem

Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received

We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.

We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.

Kind Regards,

MultiChoice - DStv Support @ Hello Peter