Fradulent Charges

<p>I am having a problem on my DSTV account. I have subscribed for DSTV extra which is R489 per month. Last month when trying to pay DSTV I was charged R1025 on self-service then I paid even though I did not know what was that for. On the 30th of May I wanted to pay for June and to my surprise the outstanding amount was around R1500, I called DSTV and certain charges were removed by the consultant the balance was around R800 because he did not know those were for and he told me that he does not have the power to correct some of the transactions so that the correct balance which reflects that DSTV owes me since I paid R1025 Previous month. He told me that he is going to escalate and the matter and within 24 hours the correct balance reflect.</p> <p> </p> <p>Afte 24 hours nothing happened then I gave them another 5 days still nothing was corrected. Yesterday I called and I spoke to the lady who also told me that she will correct the problem and the correct balance will reflect today. But today when I login to DSTV self service instead balance has increased to R927.</p> <p> </p> <p>I am fedup of this DSTV, what is this R927 for because my monthly subscription is R489 and last month I paid R1025 which is twice my monthly subscription. This is bull****, I cannot keep paying for what I don't know.</p>