TB
Trevor B
1 reviews | Active since Apr 2015
23 Apr 2015, 21:11
Four DStv Explora Technical Failures
DStv Explora technical failures:<br> <br> 1. Programs recorded via CachUp Plus are not available to view the next day. Support agent reported that this was a \bug"in the system after the latest software upgrade. No notification of this is given"
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DStv (MultiChoice)'s replyOfficial
25 Apr 2015, 10:42Hello DrTB,
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have escalated your complain to the relevant department, however now awaiting feedback that will be provided when available.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have escalated your complain to the relevant department, however now awaiting feedback that will be provided when available.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply25 Apr 2015, 10:42
Official
Hello DrTB,
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have escalated your complain to the relevant department, however now awaiting feedback that will be provided when available.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have escalated your complain to the relevant department, however now awaiting feedback that will be provided when available.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,