1 reviews | Active since Nov 2016

08 Feb 2017, 20:26

Forgot to Debit My Account

<p>DSTV never debit my account for the past 10 months and how all of a sudden handed me over for a huge on ce of payment . They apparently had a problem with their billing system and now making they problem mine .</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Feb 2017, 08:07
Official

Dear Ebi Rasool

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Feb 2017, 09:01
Official

Good day Ebi Rasool

Please accept our sincerest apologies for the level of service you have received in this regard.

We have escalated your concerns to our Price Lock department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert