DN
Derrick N
1 reviews | Active since Dec 2019
03 Jan 2021, 21:17
Forcing Clients to stay on expensive packages
The are practicaly forcing me to stay on Compact when I downgraded to Access. To show I made my downgrade, I was asked to make a payment of 110 on the 1st of Jan if which I did... Now it says I must make a payment of 288 as I am back on compact, I downgraded. Why am I still on Comapct? *****s
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Jan 2021, 21:32Hi Derrick,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Jan 2021, 21:32
Official
Hi Derrick,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DN
Derrick N's updateReviewer Update
03 Jan 2021, 22:08Thank you for the prompt reply and resolving my issue immediately... Much appreciated... |you will definitely get a different review for this... I am happy
DN
Derrick N's update03 Jan 2021, 22:08
Reviewer Update
Thank you for the prompt reply and resolving my issue immediately... Much appreciated... |you will definitely get a different review for this... I am happy