BT
Benjamin T

1 reviews | Active since Aug 2016

18 Jan 2017, 13:33

forced software upgrade whilst watching a live match

<p>So watching a match I had clearly paid to watch, my decoder restarts and starts downloading an upgrade without my concent. I do know this happens around 4am everyday and wonder why this was forced 1030pm. Quite disappointed especially after my previous issue still went unresolved.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jan 2017, 13:55
Official

Dear Benjamin T

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

BT
Benjamin T's update03 Feb 2017, 13:28
Reviewer Update

Service put down to the R29 one. no point keeping service when there is no assistance. will cancel this month end totally. Hopefully someone will be able to buy the decoder off my hands.