forced overcharged

We went in july 2015.oversaes as my father died.My husband called Multichoice to report we will not use their service in july/august 2015.When we come back I called to activate end of august but was advised to follow my payment cycle and to start again on 4th september which Iv done.For this month,october,I paid earlier 6 days-on 29th september as I was at the bank and have money.NOW,in october,I was cut off 3-4 times,my service is off even now.Iv spend in total about 4 hours on the phone this month to try to prove the truth.They claim that there is no recording,no nothing and I am not right and I am owning for 24 days watching in july.Even,they told me today that Im off because Iv paid 6 days earlier for october so Im,sort of,penalized for being ,,naughty;amount I