1 reviews | Active since Jan 2017
Forced Contract😤
I got a call from Multichoice offering me a DSTV explora ultra, the lady said it’s a 24 months deal and explained the package and took my details and the next thing I’m approved for a contract. And I asked if I can cancel it anytime and she said no I can’t cancel and can’t downgrade and I told her then I’m not taking it, because I have a lot going on financially and I might be able to afford it as the time goes. We were not even 30 minutes on the call and I was told I can’t cancel, only when the installer comes, that’s when I can turn them back, but why do I have to turn them back while I don’t even have the thing and not agreeing. I don’t want the contract and it’s my right to cancel, I mean I haven’t even received it and we haven’t even finalised but already I’m being told there’s nothing Multichoice can do as the approval is done and my order is already with the installer, I mean what is that😏 I’m not going to accept it and I’m not going to get any debit order. The reference number: ***1-i268 And I spoke to Thabitha Moteka.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
