AC
A C

1 reviews | Active since Jul 2014

16 Nov 2021, 18:33

FORCED BILLING - REFUSING TO CANCEL DECODER WHICH IS NOT ON A CONTRACT

PATHETIC DSTV WON'T CANCEL MY DAMAGED DECODER FROM THEIR DATABASE I HAVE TRIED TO CANCEL SO MANY TIMES AND EACH TIME THEY SAY ITS CANCELLED BUT IT STILL SHOWS ON MY BILLING IT IS NOT ON A CONTRACT I CANNOT PAY MY CURRENT ACTIVE DECORDER BECAUSE YOUR UNTRAINED AGENTS CANNOT PROCESS A SIMPLE REQUEST TO CANCEL MY OLD DECODER WHICH WAS DAMAGED - ****IT MAN!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Nov 2021, 18:36
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,