Force my to pay Reconnection fee

Item: DStv (MultiChoice)
Rating: 1
Author: Denial D

I paid Dstv on the 31st Of January 2018. On the 5th of February they disconnect my services, and when I call in to enquire, They say that my payment is reflecting today and my services are already disconnected, I owe them R45 for me to reconnect my services. However I paid my account on time. Now I have to fork out money for their incompetence.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

05 Feb 2018, 16:25

Dear Denial

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)'s reply05 Feb 2018, 16:25

Official

Dear Denial

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team