For the past 3 weeks every aftr 3 days I'm bn disconnected to services I have paid for , when I call and send emails all I get is we are sorry fr the inconvenience caused

For the past 3 weeks every aftr 3 days I'm bn disconnected to services I have paid for , when I call and send emails all I get is we are sorry fr the inconvenience caused. I spend 100 airtym when I call and the is never sm1 who calls me bck to apologize or anything. Again just woke up to services bn disconnected, I'm tired of they kaak attitude nd would like to report them