MX
Maseve X

1 reviews | Active since Jul 2021

28 Jul 2021, 06:39

Follow up unresolved problem

DStv haven't solved my problem even today On 23 July they said they will solve my problem but since they they never communicated with me.

Since the 23rd July again they promised to come back to me but even today I'm still waiting. DStv multichoice is inconveniencing me alot. Children can't watch educational channels. How long should I wait? I don't want to wait anymore. How can it take 2 months to solve customer issue?

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jul 2021, 11:29
Official
Hi  Maseve Xihojana ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

MX
Maseve X's update28 Jul 2021, 12:48
Reviewer Update
Do you have to take 2 months to assist with this problem. You know from the 06th of June with this problem. I have been patient enough.