Follow up on multichoice incompetence case

I was called on Friday afternoon by the hellopeter multichoice consultant who reconnected my services and I was excited as he promised that my matter is being handled and will be resolved but unfortunately for me I woke up today again with my services disconnected again not sure what to do anymore, it's just tiring I've used too much of my airtime trying to resolve the matter 😢 I'm just tired of this I'm even thinking of just stopping my subscription and look for something else.